| FQA |
| 1. Q: What is the lead time for custom orders? |
| A: The standard lead time is 5-10 business days after order confirmation and final artwork approval. Rush orders may be available upon request. |
| 2. Q: What is your minimum order quantity (MOQ)? |
| A: Our MOQ is 50 pieces per design. This allows us to maintain quality and cost-effectiveness for your custom order. |
| 3. Q: What file formats do you accept for logos/designs? |
| A: We prefer vector files (AI, EPS, PDF). We also accept high-resolution (300 DPI) files like PSD, PNG, and JPG. Our team can assist with minor adjustments if needed. |
| 4. Q: What printing methods do you offer? |
| A: We offer various methods including screen printing, heat transfer, DTG (Direct-to-Garment), and embroidery. We will recommend the best technique based on your design, fabric, and quantity. |
| 5. Q: Can I order samples before placing a bulk order? |
| A: Yes, we highly recommend ordering a pre-production sample. Sample service is available at a cost, which can be deducted from your final bulk order. |
| 6.Q:How can I get a specific quote for my project? |
| A: The best way to get a fast and accurate quote is to use the "Contact Supplier" or "Request a Quotation" button on our Alibaba.com product page. Please provide your garment type, desired quantity, and design files. Our sales team will respond within 24 hours with a detailed price and recommendations. |
